We ask that during the period of your installation, any pets (besides fish) should be in a safe and secure location. We are extremely pet friendly; however, it is still a construction site and we do not want to risk any injury to your pet(s) nor any distractions for our installers.
Frequently Asked HVAC Installations Questions
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What time are the installers expected to arrive for the installation?
Our technicians will arrive between 7:30 am and 8:30 am the day of your install, traffic permitting. When the technician begins heading to your home, we will text you a personal biography and picture of your lead installer, so you know exactly who to expect!
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When the installers arrive, where will they start?
Once our team is onsite, the lead installer will meet with you to review your project and walk you through what is being installed, where it is going and set the expectations of the installation timeline. Our installers will begin by determining the most direct route to your equipment and laying down floor protection to that equipment. We ask that you have all pathways to the equipment clear and ready for our team. -
What will happen to my installation date if rain or snow is predicted?
It is very difficult to predict rain and snow conditions and how they will affect each job. During inclement weather, we will do our best to maintain the scheduled appointment. However, the morning of the job, an ultimate decision will be made as to whether we can make it to your home and complete the work in a safe and responsible manner. Someone from the office will reach out that morning if we need to reschedule. -
Are the installers Bruni & Campisi employees?
Yes, all installers are Bruni & Campisi employees and have passed background checks and are kept up to date with the newest industry technologies, certifications, and training. So, you can be assured you are getting the best of the best! -
Will the installers protect my flooring and clean up when done?
Of course! Our installers will arrive with boot covers on and lay out waterproof runners and drop cloths, where required. When completed, our installers will clean up the job site and wipe down your new equipment. Our goal is always to leave your home cleaner than when we arrived! -
What should I expect when financing?
Once you have been approved you will receive two emails from the financing company asking for you to authorize payment. One before the job starts for your deposit and once at the end of the job for final payment. Financing begins one the installation is completed, and the final payment is processed. -
When should I expect my first invoice for financing?
Approximately 30 days after the final payment is processed you will receive your schedule of payments from the financing company. -
When should I expect to pay for my installation?
By the time we have arrived at your house to complete the installation, we should have already collected a 1/3 deposit from you. The second payment of 1/3 is due when the installers arrive on the first day. The final payment for the balance of the work is due when the installers have completed the work outlined in your contract. -
If I am paying with cash/credit card, can I pay both the start and finish payments together?
Yes! For ease of payments, both the start of work payment and the completion payment can be paid together at the start of the job! -
What should I do with any pets in my home?
MEMBERSHIPS
Bruni & Campisi offers a complete maintenance program for all your needs.
VIEW MEMBERSHIPSWhat Our Customers Say About Us
I had a great experience with Devonte! He was professional, friendly, knowledgeable, and made sure everything was taken care of properly. He did a great job and clearly cares about providing good customer service. I would definitely recommend Devonte to anyone needing air conditioning service!
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Mya Arii
September 25, 2026
Nick did a great job with our boiler maintenance. Great Job explaining the process and breaking down how it works !
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Timeless Treasures Boutique
September 24, 2026
Jason, the technician, could not have been more kind, knowledgable, punctual and made the process seemless! Any technical question I asked, he answered. He didn’t have to call anybody. He just had the confidence that I would be looking for in somebody taking care of my heat. I have the most faith in these people, and I will be recommending them from here on out!
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Erin Connolly
September 24, 2026
Chris and Leo did my annual heating maintenance did an amazing job
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j b
September 23, 2026
Chris and Leo did my annual heating maintenance . He provided a thorough inspection and delivered insightful recommendations. Highly recommended.
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Johnny
September 23, 2026
Chris and Leo did my annual heating maintenance. He provided a thorough inspection and delivered insightful recommendations. Highly recommended
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Andres Fernandez
September 23, 2026
Hendley was awesome. From start to finish he explained everything and was calm spoken throughout the process. This is one of the best guys I ever used for my boiler. Highly recommend. Thanks Hendley!
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Shad I.
September 21, 2026
Jayson, was knowledgable and fixed the aircon quickly. Our house was cooling in no time. Best guy out there! Thank you.
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fine incessant needles (fin)
September 18, 2026
Jason R. and Chris F are both exceptionally very good at their expertise with Jason, the masterful teacher of Chris. Jason is very knowledgeable of the trade of Bruni and Campisi. Thank you for assigning Jason to me...equally excellent like Tony Lalli. He and Chris are very respectful and very pleasant to talk to. Please have Jason come to my place for the annual maintenance service of my AC and Heating which zi have done annually. P.S. Please extend my sincerest gratitude to Tony Lalli for his excellent service and for his friendship. I wish him all the BEST on his retirement.
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Celina Ponce
September 15, 2026
Second visit from Bruni & Campisi after the water heater broke down. Jason Rees was phenomenal: he explained very well what happened with the heater, he drained it completely so it wouldn’t leaked anymore (which kept happening after water was shut off), contacted the manufacturer since the heater was under warranty, and soon we should be getting the new one installed. Thanks a lot Jason!
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Augusto Gallipoli
September 8, 2026
They replaced out hot water heater, which was behind some pipes and the AC system. A big job, and it took them all day, but the work was perfect and even the small touches were professionally done.
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Jay P
August 31, 2026
Yesterday we had our water heater installed buy your technician Miguel. he was patient and answered questions I had regarding the process. when finished he showed me we're all in necessary pieces that we needed to know were located. He cleaned up any mess he made. My husband and I are very happy with the service we received, by both technicians. Al who first came to look at the old water heater. He explained exactly what needed to be done. and Miguel who came to the installation. We highly recommend Bruni & Campsi. They provide top notch. service.
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jodi DeLuca
August 19, 2026
Glen was excellent in explaining the process of what need to replace my water heater after it ruptured
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Jithin Malathu
August 1, 2026
On-time, courteous and professional service. We bought new heating and air conditioning units last year, and had a replacement toilet installed, and are VERY SATISFIED with the installation, operation training, and maintenance from Bruni and Campisi. Highly recommend them for HVAC and plumbing. Today's call was an annual maintenance check on the AC unit. Service Tech Nick was great!
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Craig W
July 29, 2026
Our A/C went down during a heat wave. They came out same day to give us a quote. They then came back that night with portable A/C units and replaced our whole system the following day. We worked with Steve, Marco, Daniel, and Yuri and they were all beyond friendly. The pricing was honest and fair too. Really happy with everything
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Anthony Chillemi
July 16, 2026
