Bruni & Campisi, Inc. is proud to serve homeowners across Westchester, Putnam, and Rockland Counties in New York and Greenwich and Fairfield County in Connecticut with water softener installation, replacement, and service. Hard water is one of the most common water quality concerns for homeowners throughout the region, and a properly installed water softener addresses the problem at the source, protecting your plumbing, your appliances, and your family’s daily comfort.
Whether you’re dealing with scale buildup on fixtures, spots on dishes, dry skin and hair, or a water heater working harder than it should, the Bruni & Campisi team can evaluate your water quality and recommend the right softening solution for your home.
Call Bruni & Campisi today to schedule your water softener consultation.
What Is Hard Water and Why Does It Matter?
Hard water contains elevated levels of dissolved minerals, primarily calcium and magnesium, that are picked up as groundwater moves through rock and soil before reaching your home. While hard water is generally safe to drink, the mineral content causes a range of practical problems for plumbing systems, appliances, and everyday household use.
Across Westchester, Rockland, Putnam, and Fairfield County, water hardness varies by municipality and water source. Homes on private wells are particularly likely to experience hard water, but many homes on municipal supply also receive water with meaningful mineral content. A simple water hardness test can confirm whether a softener would benefit your home.
Signs You May Have Hard Water
Shortened appliance lifespan: Dishwashers, washing machines, and other water-using appliances accumulate scale over time, reducing efficiency and leading to earlier failure.
Scale buildup on faucets and showerheads: White or gray mineral deposits that accumulate around fixtures and in appliances are a direct result of hard water minerals being left behind as water evaporates.
Spots on dishes and glassware: Mineral deposits on dishes, glasses, and silverware after the dishwasher — even after a full wash cycle — are a common hard water complaint.
Dry skin and dull hair after showering: Hard water minerals can interfere with soap and shampoo lathering and leave residue on skin and hair.
Reduced water heater efficiency: Scale buildup inside water heater tanks forces the unit to work harder to heat water through the insulating mineral layer, increasing energy use and shortening equipment life.
How a Water Softener Works
Traditional water softeners use an ion exchange process to remove hardness-causing minerals from your water supply. As water passes through a resin tank filled with sodium-charged beads, calcium and magnesium ions are exchanged for sodium ions — resulting in softened water that flows throughout your home.
The resin beads periodically regenerate using a saltwater brine solution, flushing the captured minerals out of the system and restoring the resin’s softening capacity. This regeneration cycle happens automatically based on water usage, keeping the system operating continuously without requiring manual intervention.
The softener is installed at the main water supply line where it enters your home, treating all the water distributed to every fixture, appliance, and plumbing zone throughout the house.
Bruni & Campisi’s Approach to Water Softener Installation
Every water softener installation starts with an evaluation of your home’s water supply. Our licensed plumbers review your water hardness level, household size, and daily water usage to recommend a system properly sized for your home’s demand. An undersized softener won’t keep up with your household’s needs, while an oversized unit wastes salt and water during unnecessarily frequent regeneration cycles.
Installation is completed by our licensed plumbing team, including the connection to your main water supply, drain line setup for regeneration discharge, and a full system test before we leave your home. We also walk you through how to maintain the salt supply and what to watch for to keep the system running properly.
Ready for better water quality throughout your home? Contact the Bruni & Campisi team to schedule your water softener installation.
Water Softener Maintenance: What Homeowners Need to Know
- Salt replenishment: Water softeners require periodic refilling of the brine tank with softener salt. Check the tank monthly and refill as needed to keep the system regenerating properly.
- Brine tank cleaning: Over time, salt bridges and sludge can accumulate in the brine tank. Periodic cleaning keeps the regeneration process working efficiently.
- Resin replacement: Softener resin typically lasts 10 to 15 years. If softening performance declines despite proper salt maintenance, resin replacement may be needed.
- Annual professional inspection: Having a Bruni & Campisi plumber inspect your system annually ensures controls, valves, and the regeneration cycle are all functioning correctly.
Frequently Asked Questions About Water Softeners
Is softened water safe to drink?
Softened water is safe for most people. The sodium added during the ion exchange process is minimal for typical household water hardness levels. Homeowners on sodium-restricted diets can install a bypass for the drinking water tap or use a separate reverse osmosis filter for drinking water
How much salt does a water softener use?
Salt usage depends on water hardness and household water consumption. Most households add salt to the brine tank every four to eight weeks.
Will a water softener affect my water pressure?
A properly sized and installed water softener should have no noticeable effect on water pressure.
How long does a water softener last?
A well-maintained water softener typically lasts 15 to 20 years. Regular salt maintenance and periodic professional service are the most important factors in maximizing system lifespan.
Schedule Your Water Softener Service with Bruni & Campisi
For over 40 years, Bruni & Campisi, Inc. has delivered dependable plumbing solutions to communities across Westchester, Putnam, Rockland, and Fairfield County. Our licensed plumbers are experienced in water softener installation, service, and replacement for homes throughout the region.
Stay comfortable year-round — book your water softener consultation with Bruni & Campisi today.
MEMBERSHIPS
Bruni & Campisi offers a complete maintenance program for all your needs.
VIEW MEMBERSHIPSWhat Our Customers Say About Us
Manny came to my home to find a leak in my gas pipe. He found it within the first 10 minutes and had the pipe apart and back together in no time! While working he explained everything he was doing and why. He was incredibly professional the whole time. He is invited back any time!
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Andrew Ricci
Hunter came out today after we had a sewer backup. He was very knowledgeable, thorough, and professional. He explained every step of the process and showed us what he was seeing on his camera. I would highly recommend them and will definitely be using their services in the future!
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Matthew Lubera
This was my first time using the company, and I had a great experience with Glen. He came out to clear a badly clogged kitchen sink and was incredibly professional, knowledgeable, and thorough. He took the time to make sure everything was completely cleared and working properly, and he was extremely clean and careful throughout the process. What I especially appreciated was that Glen went above and beyond the actual repair — he even took the time to clean out the debris underneath my sink before he left, which I certainly wasn’t expecting! He was friendly, respectful of my home, and clearly takes pride in his work. I would absolutely request Glen again and highly recommend him to anyone needing a plumber.
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Jessica Wren
Double header! First, John gave my home a top-notch thorough plumbing inspection and found some problems plumbers never unearthed over the last 20 years that were the root of other problems. Great job. Then Daniel B. and D'Vante cleaned the ducts and were a great team, making sure they got to ever nook and cranny. High five!
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Jane O'Reilly
Second visit from Bruni & Campisi after the water heater broke down. Jason Rees was phenomenal: he explained very well what happened with the heater, he drained it completely so it wouldn’t leaked anymore (which kept happening after water was shut off), contacted the manufacturer since the heater was under warranty, and soon we should be getting the new one installed. Thanks a lot Jason!
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Augusto Gallipoli
John O did great on my plumbing inspection the other day. He was very knowledgeable and helpful!
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John Thompson
John Orlando did an inspection of existing plumbing. He was courteous and thorough. He explained everything well and helped me to prioritize the work to be done. 😁😁😁
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Carolynn Sears
They replaced out hot water heater, which was behind some pipes and the AC system. A big job, and it took them all day, but the work was perfect and even the small touches were professionally done.
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Jay P
Glenn was great to work with. He was professional, knowledgeable, patient, and very thorough in diagnosing the plumbing issue. He took the time to perform multiple tests, explain what he was doing, and walk me through the possible causes and next steps. I especially appreciated that he didn’t rush the appointment and made sure we had a better understanding of the issue before recommending any major work. Great customer service and a very positive experience with Glenn and Bruni & Campisi. Highly recommend!
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RayEzyReacts
I was very impressed with Glen. He explained everything that was involved with the problems I’ve been having and he did it in a way that I understood everything. he was knowledgeable, professional, and obviously sounded very experienced. I’m going to ask the company to send Glen to me from now on whenever I need plumbing work and I am a long-term customer. I’ve been with Bruni and campisi for 13 years so he’s the best.
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Y A
Called the company to replace existing toilet and was sold a replacement which would be installed at later date. Looked up the cost of the toilet online and we were definitely overcharged but figured it might be worth it for the time saved and convenience. 2 weeks went by and I heard nothing. Called the company 2 times and got an AI robot telling me “someone would get back to me” which didn’t happen. I finally got a hold of a human who scheduled the job for the next day. The service technicians went above and beyond to make sure the job was done properly and apologized for the delay and miscommunication. We even received a small discount on the original price of the job.
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J B
Glen came into flush our hot water tank. He was knowledgeable, courteous and shared his years of experience with the homeowners. If we have any plumbing needs in the future we will specifically request Glen. His “bed-side” manner if you will was impressive and impeccable. He was also efficient. Thank you Glen we appreciate the top notch service.
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Nicole Woodall
Excellent work. Cleaned a sump pump quickly and efficiently. Explained how to maintain understandably. Respectful and conscientious. Will recommend to friends.
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Sarah Lorenzini
Just had Bruni & Campisi provide me with a quote to perform the installation of a new toilet in my daughter’s apartment. The plumber that was sent to inspect and consider the scope of work was Glen, and he was knowledgeable, efficient and reasonably priced for plumbing work. Glen and Bruni & Campisi are professionals that I definitely recommend if you have any plumbing needs.
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Lisa Reaves
Yesterday we had our water heater installed buy your technician Miguel. he was patient and answered questions I had regarding the process. when finished he showed me we're all in necessary pieces that we needed to know were located. He cleaned up any mess he made. My husband and I are very happy with the service we received, by both technicians. Al who first came to look at the old water heater. He explained exactly what needed to be done. and Miguel who came to the installation. We highly recommend Bruni & Campsi. They provide top notch. service.
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jodi DeLuca
