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What To Do When The Hot Water Runs Out

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This winter has been a rough one, with record low temperatures and several cold snaps hitting all across the country. This means that one of the last things you want to deal with is boiler repair.

Hot water is not something you want to be without during this winter, which means you should have your boiler checked on by professional heating contractors such as Bruni & Campisi. If you find that your hot water has stopped running, then there are several things that could be wrong. The following are a few reasons why you may not have hot water.

Issues with the thermostat

If you find that you have some hot water but aren’t receiving enough, there’s a good chance you just need might need to make boiler repairs yourself. Adjust the temperature on the thermostat for your water heater. If the temperature is around 130 degrees and you are still not getting enough hot water, then the thermostat may need to be repaired or replaced.

The pilot light is off

The pilot light for your water heater may have turned off. This light can be difficult to find, and must be relit if it is indeed off. While you can try relighting it yourself by following the instructions provided by the manufacturer, it’s a better idea to have a contractor check for you.

There’s a leak in your gas line

If your boiler operates using gas, then it may be a problem with your gas line. You should be able to tell by inspecting the area around your boiler for a distinct smell (it usually smells like rotten eggs if there is a leak). A potential gas leak can be incredibly dangerous, so you should contact a professional immediately for boiler repairs.

There’s a buildup of sediment

The more you use your water heater, the more water contaminants can build up over time. These can harden at the bottom of the water heater, which in turn reduces the ability for hot water to be produced properly. There are a few ways to prevent this. This includes using a water softening agent, having the water heater cleaned on a regular basis and lowering your water heater to 130 degrees.

Need Boiler Repairs? Call Bruni & Campisi!

If your hot water is out, Bruni & Campisi can help. We have proudly served customers in Westchester County, New York, lower Fairfield County, and Connecticut since 1979. Contact us for boiler repair or inspections today.

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What Our Customers Say About Us

Nick did a great job with our boiler maintenance. Great Job explaining the process and breaking down how it works !

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Timeless Treasures Boutique

Timeless Treasures Boutique

September 24, 2026

Jason, the technician, could not have been more kind, knowledgable, punctual and made the process seemless! Any technical question I asked, he answered. He didn’t have to call anybody. He just had the confidence that I would be looking for in somebody taking care of my heat. I have the most faith in these people, and I will be recommending them from here on out!

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Erin Connolly

Erin Connolly

September 24, 2026

Manny came to my home to find a leak in my gas pipe. He found it within the first 10 minutes and had the pipe apart and back together in no time! While working he explained everything he was doing and why. He was incredibly professional the whole time. He is invited back any time!

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Andrew Ricci

Andrew Ricci

September 24, 2026

Chris and Leo did my annual heating maintenance did an amazing job

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j b

j b

September 23, 2026

Chris and Leo did my annual heating maintenance . He provided a thorough inspection and delivered insightful recommendations. Highly recommended.

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Johnny

Johnny

September 23, 2026

Chris and Leo did my annual heating maintenance. He provided a thorough inspection and delivered insightful recommendations. Highly recommended

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Andres Fernandez

Andres Fernandez

September 23, 2026

​Hunter came out today after we had a sewer backup. He was very knowledgeable, thorough, and professional. He explained every step of the process and showed us what he was seeing on his camera. I would highly recommend them and will definitely be using their services in the future!

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Matthew Lubera

Matthew Lubera

September 21, 2026

Hendley was awesome. From start to finish he explained everything and was calm spoken throughout the process. This is one of the best guys I ever used for my boiler. Highly recommend. Thanks Hendley!

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Shad I.

Shad I.

September 21, 2026

Jason R. and Chris F are both exceptionally very good at their expertise with Jason, the masterful teacher of Chris. Jason is very knowledgeable of the trade of Bruni and Campisi. Thank you for assigning Jason to me...equally excellent like Tony Lalli. He and Chris are very respectful and very pleasant to talk to. Please have Jason come to my place for the annual maintenance service of my AC and Heating which zi have done annually. P.S. Please extend my sincerest gratitude to Tony Lalli for his excellent service and for his friendship. I wish him all the BEST on his retirement.

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Celina Ponce

Celina Ponce

September 15, 2026

This was my first time using the company, and I had a great experience with Glen. He came out to clear a badly clogged kitchen sink and was incredibly professional, knowledgeable, and thorough. He took the time to make sure everything was completely cleared and working properly, and he was extremely clean and careful throughout the process. What I especially appreciated was that Glen went above and beyond the actual repair — he even took the time to clean out the debris underneath my sink before he left, which I certainly wasn’t expecting! He was friendly, respectful of my home, and clearly takes pride in his work. I would absolutely request Glen again and highly recommend him to anyone needing a plumber.

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Jessica Wren

Jessica Wren

September 11, 2026

Double header! First, John gave my home a top-notch thorough plumbing inspection and found some problems plumbers never unearthed over the last 20 years that were the root of other problems. Great job. Then Daniel B. and D'Vante cleaned the ducts and were a great team, making sure they got to ever nook and cranny. High five!

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Jane O'Reilly

Jane O'Reilly

September 10, 2026

Second visit from Bruni & Campisi after the water heater broke down. Jason Rees was phenomenal: he explained very well what happened with the heater, he drained it completely so it wouldn’t leaked anymore (which kept happening after water was shut off), contacted the manufacturer since the heater was under warranty, and soon we should be getting the new one installed. Thanks a lot Jason!

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Augusto Gallipoli

Augusto Gallipoli

September 8, 2026

John O did great on my plumbing inspection the other day. He was very knowledgeable and helpful!

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John Thompson

John Thompson

September 7, 2026

John Orlando did an inspection of existing plumbing. He was courteous and thorough. He explained everything well and helped me to prioritize the work to be done. 😁😁😁

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Carolynn Sears

Carolynn Sears

September 4, 2026

They replaced out hot water heater, which was behind some pipes and the AC system. A big job, and it took them all day, but the work was perfect and even the small touches were professionally done.

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Jay P

Jay P

August 31, 2026
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