We ask that during the period of your installation, any pets (besides fish) should be in a safe and secure location. We are extremely pet friendly; however, it is still a construction site and we do not want to risk any injury to your pet(s) nor any distractions for our installers.
Frequently Asked HVAC Installations Questions
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What time are the installers expected to arrive for the installation?
Our technicians will arrive between 7:30 am and 8:30 am the day of your install, traffic permitting. When the technician begins heading to your home, we will text you a personal biography and picture of your lead installer, so you know exactly who to expect!
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When the installers arrive, where will they start?
Once our team is onsite, the lead installer will meet with you to review your project and walk you through what is being installed, where it is going and set the expectations of the installation timeline. Our installers will begin by determining the most direct route to your equipment and laying down floor protection to that equipment. We ask that you have all pathways to the equipment clear and ready for our team. -
What will happen to my installation date if rain or snow is predicted?
It is very difficult to predict rain and snow conditions and how they will affect each job. During inclement weather, we will do our best to maintain the scheduled appointment. However, the morning of the job, an ultimate decision will be made as to whether we can make it to your home and complete the work in a safe and responsible manner. Someone from the office will reach out that morning if we need to reschedule. -
Are the installers Bruni & Campisi employees?
Yes, all installers are Bruni & Campisi employees and have passed background checks and are kept up to date with the newest industry technologies, certifications, and training. So, you can be assured you are getting the best of the best! -
Will the installers protect my flooring and clean up when done?
Of course! Our installers will arrive with boot covers on and lay out waterproof runners and drop cloths, where required. When completed, our installers will clean up the job site and wipe down your new equipment. Our goal is always to leave your home cleaner than when we arrived! -
What should I expect when financing?
Once you have been approved you will receive two emails from the financing company asking for you to authorize payment. One before the job starts for your deposit and once at the end of the job for final payment. Financing begins one the installation is completed, and the final payment is processed. -
When should I expect my first invoice for financing?
Approximately 30 days after the final payment is processed you will receive your schedule of payments from the financing company. -
When should I expect to pay for my installation?
By the time we have arrived at your house to complete the installation, we should have already collected a 1/3 deposit from you. The second payment of 1/3 is due when the installers arrive on the first day. The final payment for the balance of the work is due when the installers have completed the work outlined in your contract. -
If I am paying with cash/credit card, can I pay both the start and finish payments together?
Yes! For ease of payments, both the start of work payment and the completion payment can be paid together at the start of the job! -
What should I do with any pets in my home?
MEMBERSHIPS
Bruni & Campisi offers a complete maintenance program for all your needs.
VIEW MEMBERSHIPSWhat Our Customers Say About Us
The crew was polite, respectful, friendly, efficient, protected the floors well, made practically no noise while installing the heavy equipment and overall did a great job.
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Philip Tsai
April 29, 2025
I have known Tony Lalli for over 25 years . He is bright , personable and one of the best technicians . He is always spot on when there is an issue . I highly recommend him
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rena ackerman
April 28, 2025
Derek is professional, courteous and knowledgeable. Excellent representative of your company. David Seal
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David Seal
April 28, 2025
Steven Carpio was great. Was very informative and answered all the questions I had regarding what was going on with my HVAC system.
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Jason Uris
April 28, 2025
The best, easiest, and most efficient company to work with
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melissa foglia
April 28, 2025
Good job
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Abraham Mathai
April 25, 2025
Great work! Steven came in and acknowledged what the issues might be immediately. Fixed the problem quickly and efficiently while explaining what he’s checking on the gauges. 5 stars all the way!
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Ravi Gheewala
April 24, 2025
First time using Bruni’s electrical department-Fabricio arrived to fix a light switch. He also checked the electrc for entire house, made some recommendations, and replaced two defective outlets. Pleasant, very polite and easy to deal with.
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K
April 24, 2025
Kudos to you Jacob, for being and doing an awesome job. Ivette it starts with you. You were patent and very good about timing. Thank you to the BOTH of you. I can’t wait to share your name with others.
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Nilde Diefenbach
April 23, 2025
Derek provided excellent and expedient service installing my new thermostats
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John Henry Herkert
April 23, 2025
They provided same day service to my home in Norwalk CT which I was pleasantly surprised about , the tech Michael Murphy was very knowledgeable and helpful . So far I’ve decided to join their membership program and scheduled them to come out to address so additional work , I’m hopeful further service is consistent with the initial visit .
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Jason Martin
April 23, 2025
I’ve had three other oil companies come to this house before Tony and all told me I had to replace my boiler, he was the first person who said I didn’t have to replace my boiler! Great guy!
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Adam Behar
April 23, 2025
Very impressed and very happy. Tommy was excellent.
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Kitty Bronster
April 23, 2025
All service for my boiler was done professionally. The technician was on time, personable and knowledgeable explaining his evaluation, assessment and plan of repair and maintenance service. I highly recommend Bruni & Campisi HVAC.
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Deborah Michaels
April 23, 2025
Godfrey Okeme serviced our AC unit and was friendly, knowledgable and thorough.
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Geoff Harrison
April 22, 2025
