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Signs of Gas Leaks and What to Do

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Suspect a Gas Leak in Your Home? Here’s What to Do

A gas leak in a home can cause fire and explosions, so don’t take any chances. If there is a strong odor of gas, don’t delay. Open the doors and windows, evacuate everyone from the house and call 911 or your utility company right away (that’s Con Edison in Westchester at (914) 292-0498, NYSEG in Putnam at (914) 292-0498, or SCG in Fairfield at (914) 292-0498.)

If there is a faint odor that you’re worried may be gas, or you’re concerned about a minor natural gas leak for another reason, keep reading to learn the signs and what to do next.


Symptoms of a gas leak in your home

If you notice any of these signs, evacuate and call for help immediately!

Gas odor (like sulfur or rotten eggs).  This is the most common and obvious sign of a gas leak in your home. But natural gas is actually odorless and utility companies add a chemical that causes the odor so people can tell when a leak is present. If you have a small leak, you may not actually smell anything. 

Hiss or whistle sound near a gas line. Many smaller gas leaks won’t cause any sound. But if you hear it, chances are you have a significant leak. 

A dusty white cloud in the air or bubbles in water. Again, this is a sign of a serious problem and you won’t see this with a minor gas leak.

Physical symptoms 

If a minor gas leak goes undetected for some time and gradually gets worse, you may realize the following physical symptoms are connected to exposure to gas. If symptoms are severe, go to the ED or call an ambulance.

  • headaches and dizziness
  • nausea
  • fatigue & drowsiness
  • eye irritation
  • skin blisters
  • breathing difficulties
  • chest pain
  • nosebleed

What to do (and NOT do) if you suspect a natural gas leak:

  1. Open windows & doors to ventilate the area.
  2. Check stove burners (and turn off if you find them on but not lit).
  3. Extinguish any open flame such as candles.
  4. DO NOT touch electrical appliances, light switches, or turn on anything that may cause a spark or fire.
  5. DO NOT attempt to turn off the gas in your home. Only your gas company is allowed to turn the gas meter on and off.
  6. Evacuate the house, including pets. 
  7. CALL TO REPORT THE LEAK: 911, your local fire department, or your gas company.

In Westchester, call Con Edison at (914) 292-0498

In Putnam, call NYSEG at (914) 292-0498

In Fairfield CT, call SCG at (914) 292-0498

What happens after you report a gas leak in your house?

An inspector from your gas utility company will use an electronic device to detect the source of gas leak. After turning off the gas at the source, they may also conduct integrity pressure testing to determine where the leak is coming from: before or after the gas meter.

  • If the leak is occurring in a pipe outside the home, the gas utility is responsible for making the repair. 
  • If the gas leak is inside your home, then you will need to contact a plumbing contractor (like Bruni and Campisi) to inspect your pipes and appliances and make the necessary repairs. 

Here’s what your plumbing contractor will do to fix your gas leak and get your gas turned back on: 

  • Conduct a pressure test and inspect all pipes, valves and appliance controls to find the source of the gas leak in your home
  • File for permits with your town or municipality
  • File paperwork with the gas company
  • Repair leaks and/or replace pipes, depending on the problem
  • Participate in the inspection process for both your town and gas company

Once the repairs are completed and approved by inspectors, your gas company will return to turn your gas meter back on. 

What you can do to prevent a gas leak:

  • Get your gas boiler or furnace serviced every year to make sure there are no problems that could cause a gas leak.
  • Have gas lines, chimneys, vents, and gas appliances inspected every year. Especially if you’re concerned about a minor leak, contact Bruni & Campisi to do a visual inspection and a “soap test” that can reveal even tiny holes in a gas pipe.

Call Bruni & Campisi to repair a gas leak in your home

This process can take a week or longer. So get it started as quickly as possible by calling Bruni and Campisi. We offer 24/7 service so we’ll get to you ASAP. Plus, you can trust our plumbing and gas experts to make quality repairs. And we make things easy for you by taking care of all the paperwork.  

Call us now:

(914) 292-0498 in NY

(914) 292-0498 in CT

Bruni & Campisi provides 24/7 emergency service, installation, and maintenance for plumbing, heating, air conditioning, and generators in Westchester, Fairfield, and Putnam Counties. We also offer sewer cleaning, and chimney cleaning. With our 40+ years of experience and training, you get the quality service you need.

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What Our Customers Say About Us

Jason came and gave us great service. I called a different company who told me they were unable to service my hot water heater. So I called Bruni & Campisi. Jason came, figured it out, did a beautiful job. Really appreciate the work.

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David Pugh

David Pugh

October 28, 2026

I had Max the electrician do a thorough inspection of our electrical panel and all outlets in our house. He gave us a thorough report and answered all my questions, offering solutions to any problems he found. The proposal showed indoor work and outdoor work as well as a discount if all the work was done. Bruni and Campisi offers 5 year 0% interest financing. This review is only for a free electrical inspection, part of their annual membership plan, however we have hired Bruni & Campisi in the past for a new furnace and for plumbing and have been very satisfied with their excellent work.

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Claudia Tirana

Claudia Tirana

October 27, 2026

Max was amazing. He diagnosed an issue with my lights that no other electrician could figure out. He’s the best highly regarded reasonably priced.

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Rosalba Strada

Rosalba Strada

October 22, 2026

Glen visited today to correct water flow to the expansion tank of the hot water heater. He is very professional and gave a clear and concise description of what was changed and corrected. I would definitely recommend his work to my neighbors and friends!

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mary pumillo

mary pumillo

October 22, 2026

Glen fixed an issue that three other plumbers couldn’t resolve! He was friendly, professional, and saved me money by getting to the root of the problem. I’m so grateful to have found him and highly recommend him to anyone looking for a knowledgeable, reliable plumber.

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Jelena Richard

Jelena Richard

October 21, 2026

I had Bruni and Campese replace all the Angle stops for my facets and toilets. The next day there was a problem with a few of the facets. They sent out Glenn who not only fixed the problem facets but cleaned out the sediment in all the other facets to make sure they would work well. Glenn is very experienced, personable and nice. He is the best. I would recommend asking for him.

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Andy Cohen

Andy Cohen

October 20, 2026

Jason R came and did the maintenance on my boiler. Awesome technician and very professional! He did a fantastic job cleaning my boiler and making sure everything worked correctly!

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Jasin Lulanaj

Jasin Lulanaj

October 19, 2026

Fiona from Bruni and Campisi visited our home to conduct a plumbing inspection and was an incredibly polite, pleasant, and educated technician. She was mindful and respectful of our home as she conducted her checks and did an excellent job of explaining what she was testing for throughout her visit. She relayed results in real time and took the time to thoughtfully answer our questions and offered practical and realistic solutions to items that needed attention. Fiona was prompt, knowledgeable, and efficient and we are looking forward to working with her on continued maintenance of our home.

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Catherine Moreno

Catherine Moreno

October 18, 2026

Fiona inspected our plumbing. She was very thorough and efficient.

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Linda Meltzner

Linda Meltzner

October 16, 2026

We took advantage of their complementary electrical inspection and found several things that needed to be repaired. Knowing how hard it is to find a good electrician, we also had them do several outdoor lights and outlets. Max was great! He helped us prioritize the work and did a great job supervising the work. He was so much better than any of the local independent electricians we have used in the past. I feel that we had exceptional service and quality work at a reasonable price. We would highly recommend Max.

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Arthur Newman

Arthur Newman

October 15, 2026

Fiona O’Dwyer came by today for a plumbing inspection and was incredibly knowledgeable and professional. She explained every issue in the house clearly and thoroughly, and even provided us with three different quotes. Overall, it was a fantastic experience working with her.

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Claudia Vargas

Claudia Vargas

October 13, 2026

Max from electrical department gave my house an electrical inspection. He was very courteous and knowledgeable about all the upgrades that are needed in my older home to make it truly safe. Thank you very much.

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Helene F

Helene F

October 12, 2026

Yuri, Daniel and Obrian were amazing!!!! They installed a new boiler in my parents home in White Plains and did an excellent job. They were professional and kind when engaging with my parents. They had to stay late to finish the work, it is an older home and they ran into some complications but when they finished the install, they removed the old boiler and cleaned up after them selves Thank you!!!!!

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Barbara Scheurich

Barbara Scheurich

October 9, 2026

Super helpful and did a very objective review of our old boiler/radiator system. Not pushy or overly salesy.

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Pavan Kumar Gadiyaram

Pavan Kumar Gadiyaram

October 9, 2026

Glen did a great job fixing the issue with my toilet and explaining routine maintenance that I should be doing over time to prevent further breakdown

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Jordan Adelman

Jordan Adelman

October 7, 2026
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